Reclaim Consulting LLC

Privacy Policy & Terms

Reclaim Consulting LLC, doing business as Reclaim With Dai ("we," "us," or "our"), operates this website and provides credit repair services in accordance with applicable state and federal law, including the Credit Repair Organizations Act (CROA), the Fair Credit Reporting Act (FCRA), and the Telemarketing Sales Rule (TSR). This Privacy Policy describes how we collect, use, and protect your personal information when you use our website or services.

By using our website or services, you acknowledge that you have read and understand this Privacy Policy.

Last Updated: March 30, 2026

Information We Collect

We may collect the following categories of personal information:

  • Contact information — your name, email address, phone number, and mailing address.
  • Financial information — credit report data, account information, and details you provide to us for the purpose of credit repair services.
  • Payment information — processed securely through our third-party payment processor. We do not store full payment card details on our servers.
  • Communications — messages, emails, or other correspondence you send us.
  • Usage data — information about how you interact with our website, including IP address, browser type, pages visited, and referring URL.

How We Use Your Information

  • To provide and manage credit repair services on your behalf.
  • To communicate with you about your account, disputes, and progress.
  • To process payments and maintain billing records.
  • To comply with legal obligations under CROA, FCRA, TSR, and applicable state law.
  • To improve our website and services.
  • To send you service-related communications. You may opt out of marketing emails at any time.

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service providers — third parties who assist with payment processing, client management, email communications, and website hosting, under confidentiality obligations.
  • Credit bureaus and furnishers — as necessary to perform dispute services on your behalf, with your written authorization.
  • Legal compliance — when required by law, court order, or government authority.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, with notice to affected users.

Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to analyze site traffic and improve your experience. This may include Google Analytics and social media pixels. These tools collect anonymous usage data and do not access your personal credit information.

You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.

Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations. Client records related to credit repair services are retained for a minimum of two (2) years after the conclusion of services, as required by applicable law. You may request deletion of your data by contacting us, subject to our legal retention obligations.

Your Rights

Depending on your state of residence, you may have the right to access, correct, or delete your personal information. To exercise any of these rights, please contact us using the information below.

You may opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We encourage you to use secure channels when sharing sensitive information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.

Terms & Conditions
Last Updated: March 30, 2026
Required Disclosure — Credit Repair Organizations Act (CROA), 15 U.S.C. § 1679c

You have the right to dispute inaccurate information in your credit report by contacting the credit bureau directly. However, neither you nor any credit repair company or credit repair organization has the right to have accurate, current, and verifiable information removed from your credit report. The credit bureau must remove accurate, negative information from your report only if it is outdated under the terms of the Fair Credit Reporting Act.

You have a right to obtain a copy of your credit report from a credit bureau. You may be charged a reasonable fee. There is no fee, however, if you have been turned down for credit, employment, insurance, or a rental dwelling because of information in your credit report within the preceding 60 days. The credit bureau must provide anyone who asks with a copy of any information in your file at no charge once in any 12-month period.

You have a right to dispute inaccurate information by contacting the credit bureau directly. Neither you nor any "credit repair" company or credit repair organization has the right to have accurate, current, and verifiable information removed from your credit report.

Under the FCRA, the credit bureau must remove accurate, negative information from your report only if it is outdated. You have the right to sue a credit repair organization that violates the Credit Repair Organizations Act.

These Terms and Conditions ("Terms") govern your use of the services provided by Reclaim Consulting LLC, doing business as Reclaim With Dai ("Company," "we," "us," or "our"). By enrolling in our services or using our website, you agree to be bound by these Terms.

1. Services Provided

Reclaim Consulting LLC provides credit repair consulting services, including reviewing your credit reports, preparing and sending dispute letters to credit bureaus and furnishers, and providing credit education and strategy coaching. Our services are provided in accordance with the Credit Repair Organizations Act (CROA), the Fair Credit Reporting Act (FCRA), the Fair Debt Collection Practices Act (FDCPA), the Telemarketing Sales Rule (TSR), and all applicable state laws.

We do not guarantee any specific results. Credit repair outcomes depend on individual circumstances, bureau responses, and the accuracy of reported information. Only inaccurate, incomplete, unverifiable, or improperly reported information may be legitimately disputed.

2. The Reclaim Guarantee

If you complete 90 days as an active client, follow the process as directed, and we do not achieve a single item deletion from your credit report, you are entitled to a full refund of fees paid. This is a service guarantee, not a guarantee of a specific credit score improvement or outcome.

To qualify, you must: complete all required steps as directed; provide requested documentation in a timely manner; maintain credit monitoring throughout the program; and maintain active enrollment for the full 90-day period without interruption.

3. Client Responsibilities

  • Provide accurate and complete information during onboarding.
  • Obtain and maintain credit monitoring as required ($29.99/mo per person).
  • Respond promptly to requests for documentation or information.
  • Notify us of any changes to your contact information or financial situation that may affect services.
  • Not request disputes of information you know to be accurate and verifiable.
  • Not apply for new credit or take actions that significantly alter your credit file during active dispute cycles without consulting us first.

4. Cancellation Policy

You may cancel your enrollment at any time. To cancel, contact us via email at [email protected] or through your client portal. There are no cancellation fees. Any services already performed prior to cancellation are non-refundable unless the Reclaim Guarantee conditions are met.

Right to cancel: Under CROA (15 U.S.C. § 1679e), you have the right to cancel your contract with us without penalty or obligation at any time before midnight of the third (3rd) business day after the date on which you signed the contract. A Notice of Cancellation will be provided to you at the time of enrollment.

5. Authorization

By enrolling in our services, you authorize Reclaim Consulting LLC to access your credit reports, communicate with credit bureaus and furnishers on your behalf, and take actions necessary to perform credit repair services as described in your service agreement. This authorization remains in effect for the duration of your enrollment unless revoked in writing.

6. Georgia Residents

The Georgia Credit Repair Services Act imposes specific requirements on credit repair organizations operating in Georgia. Reclaim Consulting LLC does not currently provide done-for-you credit repair services to Georgia residents. If you are a Georgia resident, we recommend our DIY resource, The Fix, which is available for purchase separately.

7. No Legal Advice

Reclaim Consulting LLC is not a law firm and does not provide legal advice. Nothing in our services, communications, educational materials, or digital products should be construed as legal, financial, or tax advice. If you require legal assistance related to your credit, we may refer you to qualif